Chatleadr documentation

Chatleadr puts an AI assistant on your website that answers from your own content, runs actions you design, and captures leads while you sleep. These pages explain how it works and how to make it do what you want.

Start here#

If you have just signed up, these three pages get you from nothing to a working bot.

• Install on any website — one snippet, two lines of configuration.
• Install on WordPress — the plugin, and the settings that matter.
• What an ability is — the thing that makes the bot do more than talk.

The four pages worth reading properly#

Almost every support question we get traces back to one of four misunderstandings. They are not long, and they will save you more time than anything else here.

• How the bot decides which ability to run — it reads the descriptions. This one fact explains most "it didn't trigger" reports.
• Why your knowledge base is not instructions — writing "always say X" in a document will not work, and we did that on purpose.
• What counts as a conversation — the unit you are billed in.
• Why descriptions beat keywords — the mental model most people arrive with, and why it is wrong for AI mode.

Build#

• Writing a good ability description — five rules, each one from a bug we measured.
• The node reference — every node in the workflow builder.
• Forms and interactive input — asking a visitor for structured data mid-conversation.

Developers#

• Web controls — open the chat, or start it with a message, from your own buttons.

Honest comparisons#

We publish where we lose as well as where we win. If a competitor is a better fit for you, finding that out now is cheaper for both of us.

• Chatleadr vs Chatbase
• Chatleadr vs Tidio

Something not working?#

• My ability is not triggering — the most common report, and the fix is almost always the same.